FAQs
- What time is check in and check out?
12.00p.m.
- Can I leave the room late?
No.
- Can I choose the type of bed in my room? (Large bed – two beds)
Yes.
- Do the rooms have a balcony or terrace? Can I reserve one?
Yes. It can be requested as a preference.
- Are there non-smoking rooms?
Yes.
- How many storeys does the building have? Is there a lift?
The hotel has 8 floors and lift.
- Is there air conditioning in the rooms? Does it work all year round?
Yes. It does not work all year round
- Is your hotel adapted for the handicapped?
Yes.
- Can you keep my luggage when I leave the room?
Yes.
- Is there a safe place to park my car? How much does it cost?
Yes, at the hotel’s own parking lot. It costs 16€ per day.
- Does the hotel have an Internet or e-mail terminal for guests?
No.
- Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes, wireless.
- Do you have a quiet, romantic room? How can I reserve it?
No.
- What languages are spoken in Reception?
English, Spanish.
- Where may I rent a car?
At reception.
- How far are you from Puerta del Sol?
2,5 km.
- How far are you from Prado Museum?
3 km.
- How much does a taxi from the airport cost? How long does it take?
It takes between 20 and 40 minutes. It costs between 18 and 25 euro.
- In what kind of a neighbourhood are you?
This is a very lively commercial area, central and very well located.
- I'm travelling to attend a trade fair at IFEMA: will it be easy to reach from your hotel?
35-40 minutes in either taxi – car or underground (metro).
On-line Reservations

English - Español